See the Response Service in Action - Student Example

This short video offers a real example of how the Brain in Hand Response Service supports students in higher education - showing how a calm, human connection helps someone navigate stress, anxiety, or uncertainty in the moment.

In the clip, you’ll see how a student uses the Brain in Hand app to reach out when things start to feel overwhelming. Within minutes, they’re connected with a trained responder who helps them pause, reflect, and find a way forward.

It’s a simple moment, but one that often changes the course of a day. Knowing that help is available instantly gives students the reassurance to manage challenges independently and keep moving forward.

Why it matters

University life brings new experiences and new pressures. The Response Service helps students manage those moments when stress, change, or social situations feel too much. It provides:

• Quick, calm support when anxiety rises or plans fall apart.

• Practical guidance that helps students apply coping strategies in real time.

• Human reassurance that builds confidence and prevents small worries from escalating.

It’s one of the most valued aspects of Brain in Hand for students - empowering them to stay on top of studies, routines, and wellbeing, without losing their sense of independence.

In summary

For many students, the Response Service acts as a bridge between professional support and daily life. It doesn’t replace therapy or coaching, it complements them, offering instant, human help when it’s needed most.
It’s a key reason why students who use Brain in Hand report feeling more confident, more capable, and more in control of their university experience.