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Feature video: Alex - 24/7 on-demand human support

This feature video shows how 24/7 on-demand human support helps neurodivergent students manage anxiety in real time when unexpected challenges arise at university.

Watch this short video to see how Alex, an autistic student, uses Brain in Hand to access 24/7 on-demand human support when unexpected changes at university trigger anxiety:

 

This video shows how Brain in Hand supports neurodivergent students when university life becomes overwhelming. For students like Alex, who is autistic, unexpected changes such as last-minute timetable updates, unfamiliar environments or sudden social invitations can quickly increase anxiety.

In this example, Alex uses Brain in Hand to access timely, human support through the app, helping her talk through the situation and manage anxiety before it escalates. When she next meets with her coach, they reflect on what happened and develop practical, personalised strategies that are added directly into the app.

Together, on-demand support and coaching help Alex feel more organised, build confidence and develop strategies that play to her strengths, supporting her to navigate university life more independently.